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UPS® FAQs

UPS® Shipping: Frequently Asked Questions

Do you have questions about UPS shipping through Worldwide Express? We have your answers!

With a focus on small and mid-size businesses (SMBs), Worldwide Express (WWEX) is a consultative partner, bringing simplicity to your supply chain. Through our partnership with UPS — the industry-leading provider of ground and express shipping services — WWEX combines our unparalleled shipping consultation and support with the exceptional shipping services that customers around the world have come to expect from UPS.

Ready to learn more about shipping with UPS and WWEX? Read on to get answers to the most frequently asked questions about our UPS shipping services:

Does UPS offer the specific service options that my business needs?
We know how important it is for your packages to be delivered on time and on budget. UPS offers a wide array of affordable pickup and delivery types, so we know you'll find a solution that meets your specific needs. Plus, it doesn't hurt that UPS delivers more guaranteed packages on time than any other carrier. Download our UPS Service Guide to learn which UPS service type is right for your business.

UPS is such a large company. Will I still get personalized support for my business shipping?
UPS partners with WWEX because of the reliable, first-rate service we provide to each of our valued SMB customers. As the nation's largest non-retail Authorized Reseller of UPS shipping services, WWEX offers a menu of affordable shipping options — but we also provide the personalized local support that many SMBs rely on. UPS provides the options and efficiency you need, and WWEX offers the personalized service and expert guidance you deserve — together, we're the total package!

I already ship with FedEx. Why should I switch to UPS with WWEX?
UPS provides incredible value and industry-leading services to our customers. When paired with the dedicated shipping support teams at WWEX, our partnership is a winning combination. Many former FedEx customers have easily switched to UPS through WWEX with no regrets — often saving shipping dollars in the process!

Why should I ship through WWEX instead of shipping with UPS directly?
By partnering with WWEX for your UPS shipping needs, you get even more value for your shipping dollar. As a WWEX customer, you receive access to the affordable UPS express, ground and international shipping services your business needs, with the added benefit of working with a dedicated local support team who knows you and your business. Your team of shipping professionals will be available to offer ongoing guidance throughout the year and live support when you need it most. You'll also have access to our proactive sales team, who will keep you up-to-date on the latest UPS solutions and conduct regular account reviews to help ensure you always have the right tools for your growing business.

And if your shipping logistics needs to grow with your business, we have the solutions to grow with you. With a portfolio of 65+ top-tier LTL carriers, and more than 40,000 truckload carriers, plus the convenience to book all your shipments through our proprietary TMS, SpeedShipTM, Worldwide Express is your one-stop-shop for all things business shipping.

Still have questions?
Contact us today to speak with a local representative, or to get started with a free UPS shipping analysis

UPS, the UPS brandmark and the color brown are property of the United Parcel Service of America, Inc. All rights reserved.

Get a Small Package Shipping Quote

Want service that goes beyond the ordinary? With Worldwide Express and UPS, you have access to unmatched benefits and pricing, tailored to SMBs like you. Start finding your custom shipping solution today by completing the fields below.

Want to talk sooner? Call 800-758-7447 to be connected with one of our local shipping experts.

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*UPS Disclaimer: Offers and UPS® services through WWEX are available to new UPS customers only.

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