WE'VE EARNED OUR REPUTATION BY PRIORITIZING YOURS
Our leadership team is committed to always delivering on our promise to solve the needs, wants and ambitions of our employees, our carrier partners and — above all — our customers.
Tom guides the overall strategy, vision, and culture of the company with a unique vantage point. As a former franchisee, he built a top organization that was used as the backbone infrastructure when Worldwide Express began its evolution to a direct-operating company in 2015. Over the last 20 years, his leadership and guidance have been instrumental in building career paths for the Worldwide Express team and strengthening the industry-leading relationships that WWEX maintains with its carrier partners. Tom has a Bachelor of Science in civil engineering from the University of Virginia.
Guiding many strategic aspects of the organization, Rob has helped lead the company in its evolution from a franchise-based to direct-operating model and navigate the economic environment since joining management in 2008. Prior to joining corporate, he built several successful franchises and his experience in negotiating and closing acquisitions as well as work in capital financing made him the perfect guide for three successful private equity investments. Rob is a CPA and holds a Bachelor of Science in accounting and finance from the University of Richmond and an MBA from the University of Virginia.
As COO, Joel focuses on strategic infrastructure and continual improvement as the company expands through organic growth and acquisition. He led the company’s reorganization from franchise-based to a direct operating company which allowed WWEX to offer its customers a greater standard of service across all lines of business. Joel was previously an executive with CarrierDirect and a consultant with Accenture Strategy. He has a Bachelor of Arts in finance from Michigan State University where he graduated with honors and is a member of the MSU Broad School Advisory Board.
As CTO, Dolly has leadership of all aspects of the technical spectrum of the company including the technology roadmap, operations, and product development of a suite of nimble, robust and market-leading solutions. Prior to joining Worldwide Express, Dolly was a senior executive at Sabre and held a number of roles including leading large software development and delivery teams, global operations, engineering and product marketing. She holds a Bachelor of Science in industrial engineering from the University of Oklahoma.
Focusing on the continued development and strengthening of Worldwide Express’ freight offerings, Mike oversees the company’s relationships with its world-class LTL carrier partners, managing their strategic needs, the introduction of new partners and yield management. Prior to joining corporate, Mike built several successful Worldwide Express franchises. He is a trusted resource in the transportation industry, frequently presenting on trends and insights at industry conferences. He holds a Bachelor of Arts from DePauw University and a Master of Arts from Georgia State University.
As SVP of Sales, Brian heads hundreds of professionals composing the industry-leading Worldwide Express sales organization. Brian has dedicated the entirety of his career to WWEX, beginning in a sales role at a franchise where he won multiple national awards before leading it to 500% growth. Bringing unparalleled leadership to the executive team, Brian’s focus on strong customer relationships and innovation pushes WWEX to new heights. Brian holds a Bachelor of Science in Marketing from Messiah University.
With more than 30 years as a leader at UPS, Joe uses insight and experience to manage Worldwide Express’ strategic relationship as a UPS Authorized Reseller and guide WWEX marketing initiatives. Having directed UPS’ Asia Pacific region marketing group and held roles in customer technology marketing, product development and marketing research, Joe leads the strategy to drive awareness and demand for Worldwide Express services. He received a Bachelor of Science in Business Administration (B.S.B.A.) and a Master of Arts in economics from Old Dominion University.
As General Counsel, Charlene leads the legal team and oversees all legal matters for the company, including compliance, franchising, corporate governance, acquisitions, employment practices, contract management, intellectual property, insurance, 3PL brokerage and freight. Prior to joining the team in 2017, she was a partner with an AmLaw 100 law firm and acted as WWEX outside counsel for more than 10 years. Charlene has been a frequent speaker and written on numerous topics for the International Franchise Association and American Bar Association. She holds a Bachelor of Arts in political science from Trinity University and a Juris Doctor from Baylor University.